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Get real-time support, billing help, bug reporting, and access to framework documentation for Landing Analytics
Real-Time Support
As a paid customer, you have access to:
- 24/7 real-time chat support
- Response time typically under 24 hours
- Email support at [email protected]
Billing Support
For billing inquiries:
- Use the real-time chat for fastest response
- Email us at [email protected]
To access billing receipts:
- Go to the application
- Click your profile in the top right corner
- Select "Billing"
- Navigate to "Billing Profile"
Bug Reports
To report a bug:
- Visit our bug tracking system
- Use the provided template
- Include your project ID (found on the project's main page above the submenu)
Bug Report Template
Project ID: [Your Project ID]
Description: [Detailed description of the issue]
Steps to Reproduce:
1. [First step]
2. [Second step]
3. [Third step]
Expected Behavior: [What should happen]
Actual Behavior: [What actually happens]
Additional Context: [Screenshots, error messages, etc.]Framework Documentation
We provide detailed integration guides for popular frameworks: